Thincke Electronic Technology Co., Ltd. Politique de confidentialité mobile

Thincke Electronic Technology Co., Ltd. et des filiales («nous», «nous», «notre», «Thincke») Sont déterminés à protéger votre confidentialité. Cette politique de confidentialité (« politique ») décrit nos pratiques en relation avec la confidentialité de l'information sur les données personnelles que nous traitons grâce à votre utilisation individuelle des services, des produits et des applications mobiles connexes suivants (collectivement, les« produits »):

Application mobile de chars intelligents

Avant d'utiliser nos produits, veuillez lire attentivement cette politique et comprendre nos objectifs et nos pratiques de collecte, le traitement de vos données personnelles, y compris la façon dont nous utilisons, stockons, partagez et transférons des données personnelles. Dans la politique, vous trouverez également des moyens d'exécuter vos droits d'accès, de mise à jour, de supprimer ou de protéger vos données personnelles.

Lorsque vous acceptez cette politique lorsque vous vous inscrivez auprès de vos données personnelles, ou si vous commencez à utiliser nos produits et ne s'oppose pas expressément au contenu de cette politique, nous considérerons que vous comprenez et acceptez pleinement cette politique. Si vous avez une question concernant cette politique, n'hésitez pas à nous contacter via: e-mail ou téléphone

zhe@thincke.com
+86 29 89388976

Pour d'autres applications mobiles de marque alimentées par Thincke, nos clients contrôlent toutes les données personnelles collectées via nos produits. Nous collectons les informations sous la direction de nos clients et le traitement de ces informations doit être limité à l'objectif de fournir le service pour lequel nos clients nous ont engagés.

Définition

Dans cette politique, les données personnelles désignent les informations générées, collectées, enregistrées et / ou stockées, électroniquement ou autrement, qui peuvent être utilisées pour identifier un individu ou refléter l'activité d'un individu, soit à partir de ces informations, soit à partir de ces informations et autres informations à nous accès à propos de cet individu.

Les données sensibles personnelles comprennent des données de localisation personnelles, des enregistrements de communication et. Lorsque nous collectons des données sensibles personnelles auprès de vous, nous générerons une notification explicite pour votre consentement avant de collecter des données sensibles personnelles vous concernant.

Les appareils intelligents se réfèrent aux appareils informatiques produits ou fabriqués par des fabricants de matériel, avec une interface humaine-machine et la possibilité de transmettre des données qui se connectent sans fil à un réseau, notamment: les appareils de maison intelligents, les appareils portables intelligents, les appareils de nettoyage d'air intelligents, etc.

Les applications se réfèrent à ces applications mobiles développées par Thincke Electronic Technology Co., Ltd. qui fournissent aux utilisateurs finaux la télécommande aux appareils intelligents et avec la possibilité de se connecter à la plate-forme IoT du fournisseur.

Quelles données personnelles collectons-nous

Afin de vous fournir nos services, nous vous demanderons de fournir des données personnelles nécessaires nécessaires pour fournir ces services. Si vous ne fournissez pas vos données personnelles, nous ne pourrons peut-être pas vous fournir nos produits ou services.

1 et 1Les informations que vous nous fournissez volontairement

  • Données de compte ou de profil: Lorsque vous enregistrez un compte chez nous, nous pouvons collecter votre nom et vos coordonnées, telles que votre adresse e-mail, votre numéro de téléphone, votre nom d'utilisateur et vos informations d'identification de connexion. Au cours de votre interaction avec nos produits, nous pouvons en outre récupérer votre surnom, votre photo de profil, le code du pays, les préférences linguistiques ou les informations de fuseau horaire dans votre compte.

Si vous autorisez la connexion aux produits avec un compte tiers, nous obtiendrons à partir de ces informations de tiers (telles que le portrait, le surnom, la région, le sexe, etc.) qui peuvent être liés à votre Thincke Electronic Technology Co., Ltd. compte pour la connexion rapide. Nous garantirons la conformité aux lois et réglementations applicables sur la protection des données, ainsi qu'aux accords, politiques ou documentations contenus avec un tel tiers concernant le partage d'informations personnelles, dans le traitement de vos données personnelles.

  • Retour: Lorsque vous utilisez des fonctionnalités de commentaires et de suggestions dans nos produits, nous collecterons votre adresse e-mail, votre numéro de téléphone mobile et votre contenu de commentaires pour résoudre vos problèmes et résoudre les défaillances des appareils en temps opportun.
  • Informations basées sur des fonctions supplémentaires: To offer you with more convenient and higher-quality Services with optimized user experiences, we may collect and use certain information if you consent to use additional functions in the App. Please note, if you do not provide such information, you may continue to use basic Services of the App and connected Smart Devices, but certain features based on these additional functions may not be available. These additional functions may include:

1)Additional functions based on location information:

Enabling location-based functions through permission settings on your mobile device, we will collect and process your location information to enable these functions, such as pairing with your Smart Devices. Also, we may collect information about your real-time precise or non-precise geo-location when you use certain Smart Devices or the Services, such as Smart Tanks sensor and Smart Tanks Wi-Fi bridge.

Based on your consent, when you enable the geo-fence feature, your location information will be generated and shared with Google Maps services. Please note that Google has corresponding data protection measures, which you may refer to Google Data Protection Terms for more details: https://privacy.google.com/businesses/gdprservices/. You may reject such use of your location information by managing the permission settings in the Services, upon which we will cease to collect and use your location information.

2)Additional services based on camera:

You may use the camera to scan the code by turning on the camera permission to pair with a Smart Device, take video, etc. Please be aware that even if you have agreed to enable the camera permission, we will only obtain information when you actively use the camera for scanning codes, video recording, etc.

3)Additional services for accessing and uploading pictures/videos based on photo albums (picture library/video library):

You can use this function to upload your photos/pictures/videos after turning on the photo album permission, so as to realize functions such as changing the avatar, reporting device usage problems by providing photo proofs, etc.. When you use the photos and other functions, we will not recognize this information; but when you report a device usage problem, we may use the photos/pictures you upload to locate your problem.

4)Additional services based on storage permissions:

The purpose is to ensure the stable operation of the App by utilizing the storage permission. After you give or indicate the permission to read/write your mobile device’s storage, we will access pictures, files, crash log information and other necessary information from your mobile device’s storage to provide you with functions, such as information publications, or record the crash log information locally.

Please note that if you turn on any permission, you authorize us to collect and use relevant personal information to provide you with corresponding Services. Once you turn off any permission, we will take it as canceling the authorization, and we will no longer continue to collect Personal Data based on the corresponding permissions, and the related functions may be terminated. However, your decision to turn off the permission will not affect the previous collection and use of information based on your authorization.

2.Information We Collect Automatically

  • Device Information: When you interact with our Product, we automatically collect device information, such as the MAC address of your devices, IP address, wireless connection information, operating system type and version, application version number, push notification identifier, log files, and mobile network information.
  • Usage Data: During your interaction with our Sites and Services, we automatically collect usage data relating to visits, clicks, downloads, messages sent/received, and other usage of our Sites and Services.
  • Log Information: When you use our app, the system and exception log may be uploaded.

Please note that one cannot identify a specific individual by using Device Information or Log Information alone. However, if these types of non-personal information, combined with other information , may be used to identify a specific individual, such non-personal information will be treated as Personal Data. Unless we have obtained your consent or unless otherwise provided by data protection laws and regulations, we will anonymize and desensitize such non-personal information.

  • Location Information: When you enable location-based functions through permission settings on your mobile device, we will collect and process your location information to enable certain functions, such as pairing with your Smart Devices. Also, we may collect information about your real-time precise or non-precise geo-location when you use our specific Products or Services, such as Smart Tanks sensor and Smart Tanks Wi-Fi bridge

Based on your consent, when you enable the geo-fence feature on the Products, your location information will be generated and shared with Google Map services. Please note that Google has corresponding data protection measures, which you may refer to Google Data Protection Terms for more details: https://privacy.google.com/businesses/gdprservices/. You may reject such use of your location information by managing the permission settings in the Products, upon which we will cease to collect and use your location information.

3.Smart Devices Related Information:

  • Basic Information of Smart Devices: When you connect your Smart Devices with our Products or Services, we may collect basic information about your Smart Devices such as device name, device ID, online status, activation time, firmware version, and upgrade information.

Purposes and legal basis for processing Personal Data

The purpose for which we may process information about you are as follows:

  • Provide You Services: We process your account and profile data, device information, usage data, location information, and Smart Device related information to provide you with our Products and Services that you have requested or purchased. The legal basis for this processing is to perform our contract with you according to our Terms of Use.,
  • Improve Our Services: We process your device information, usage data, location information and Smart Device related information to ensure the functions and safety of our Products, to develop and improve our Products and Services, to analyze the efficiency of our operations, and to prevent and trace fraudulent or inappropriate usage. The legal basis for this processing is to perform our contract with you according to our Terms of Use.
  • Personalization: We may process your account and profile data, usage data, device information to personalize product design to invite you to participate in surveys relating to your use of the Services. If you do not allow us to process your Personal Data for personalization, you may opt out when you enter the App, or by changing your preferences in [Privacy Settings] in the App. The legal basis for this processing is your consent.
  • Legal Compliance: We may process your Personal Data as we believe to be necessary or appropriate: (a) to comply with applicable laws and regulations; (b) to comply with legal process; (c) to respond to requests from public and government authorities (d) to enforce our terms and conditions; (e) to protect our operations, business and systems; (f) to protect our rights, privacy, safety or property, and/or that of other users, including you; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

If there is any change in the purposes for processing your personal data, we will inform such change to you via email and/or a prominent notice on our website of such changes of purposes, and choices you may have regarding your Personal Data.

Who do we Share Personal Data with?

At Thincke, we only share Personal Data in ways that we tell you about. We may share your Personal Data with the following recipients:

  • To our third-party service providers who perform certain business-related functions for us, such as website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support service, e-mail delivery services, and other similar services to enable them to provide services to us.
  • To our customers and other business partners who provide you, directly or indirectly, with your Smart Devices, and/or networks and systems through which you access and use our Sites and Services.
  • To an affiliate or other third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings). In such an event, you will be notified via email and/or a prominent notice on our website of any change in ownership, incompatible new uses of your Personal Data, and choices you may have regarding your Personal Data.
  • As we believe to be necessary or appropriate: (a) to comply with applicable laws and regulations; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations, business and systems; (f) to protect our rights, privacy, safety or property, and/or that of other users, including you; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
  • To subsidiaries or affiliates within our corporate family, to carry out regular business activities.

Except for the third parties described above, to third parties only with your consent.

International Transfer of Information Collected

Thincke Electronic Technology Co., Ltd. will comply with applicable data localization requirements in corresponding jurisdictions with respect to storage of data. To facilitate our operation, we may transfer, store and process your Personal Data in jurisdictions other than where you live. Laws in these countries may differ from the laws applicable to your country of residence. When we do so, we will ensure that an adequate level of protection is provided.

If you would like further detail on the safeguards we have in place, you can contact us directly as described in this Privacy Policy.

Your Rights Relating to Your Personal Data

We respect your rights and control over your Personal Data. You may exercise any of the following rights:

We will aim to respond to you within 30 days. If you decide to email us, in your request, please make clear what information you would like to have changed, whether you would like to have your Personal Data deleted from our database or otherwise let us know what limitations you would like to put on our use of your Personal Data. Please note that we may ask you to verify your identity before taking further action on your request, for security purposes.

  • Withdrawal of consent: We will exercise your privacy right to withdraw consent through the following approaches:

1) For privacy permissions acquired through device system settings, your consent can be withdrawn by changing device permissions, including location, camera, photo album (picture library/video library), microphone, Bluetooth settings, notifications and other related functions;

3) Unbind the Smart Device through the app, and the information related to the Smart Device will not be collected;

4) We may not be able to continue to provide you with the products or services correspondingly once you decline to consent. However, your withdrawal of your consent or authorization will not affect the processing of personal information based on your consent before the withdrawal.

Security

We use commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your Personal Data. Thincke Electronic Technology Co., Ltd. provides various security strategies to effectively ensure data security of user and device. As for device access, Thincke Electronic Technology Co., Ltd.proprietary algorithms are employed to ensure data isolation, access authentication, applying for authorization. As for data communication, communication using security algorithms and transmission encryption protocols and commercial level information encryption transmission based on dynamic keys are supported. As for data processing, strict data filtering and validation and complete data audit are applied. As for data storage, all confidential information of users will be safely encrypted for storage. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you could immediately notify us of the problem by emailing zhe@thincke.com

La conservation des données

We process your Personal Data for the minimum period necessary for the purposes set out in this Privacy Policy, unless there is a specific legal requirement for us to keep the data for a longer retention period. We determine the appropriate retention period based on the amount, nature, and sensitivity of your Personal Data, and after the retention period ends, we will destruct your Personal Data. When we are unable to do so for technical reasons, we will ensure that appropriate measures are put in place to prevent any further such use of your Personal Data.

Confidentialité des enfants

Protecting the privacy of young children is especially important to us. The Services are not directed to individuals under the age of thirteen (13) (or such other age provided by applicable law in your country/region of residence), and we request that these individuals do not provide any Personal Data or sign up to our services without a parent or legal guardian monitoring the child while sign up and login for as long as the services are being used.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (send to the e-mail address specified in your account) or by means of a notice in the mobile applications prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contactez-nous

If you have any questions about our practices or this Privacy Policy, please contact us as follows:

No.72, Ke Ji 2 Road, Gaoxin District, Xian City, Shaanxi Province, China

TEL: +86 29 89388976