FAQs

FAQs2023-08-11T16:11:43+08:00
What signal outputs are available?2026-10-19T13:42:03+08:00

Standard RS485 output; optional 4G+GPS wireless module and wireless touch‑screen monitor.

What tank thickness does this non‑invasive ultrasonic fuel sensor support?2026-10-19T13:42:13+08:00

Max tank wall thickness below 12 mm, compatible for diesel and gasoline.

Can the sensor work when the truck engine is off?2026-10-19T13:42:30+08:00

Yes. It operates independently of vehicle ECU, sends fuel‑theft remote alert under power‑off status.

Do I need to drill holes on fuel tank for this ultrasonic fuel tank level sensor?2026-10-19T12:23:01+08:00

A: No. It adopts bottom external mounting, no drilling, no fuel draining, zero leakage risk.

What if I change my tank later?2026-10-06T19:30:36+08:00

The sensor can be removed and re-mounted on other compatible fuel tanks, reusable.

Does this sensor need to drill holes on the fuel tank?2026-10-06T18:12:55+08:00

No. This is an external non-invasive ultrasonic sensor. All components stay outside your tank, no drilling required.

How to install Gas Cylinder Level Sensor? Where to install it?2023-08-22T09:33:25+08:00

Gas Cylinder Level Sensor can only be installed at bottom center of the tank.

Can it be installed on the top or side? Or only can be installed at the bottom?2023-08-22T09:31:37+08:00

Since the ultrasonic wave is propagated vertically, the sensor can only be installed at the bottom center of the tank. If installed on the side where there is liquid, the measured reading is the diameter of the tank; If installed at the top, there is no reading.

When do I need to apply it? Where is the coupling agent applied? What does it do?2023-08-22T09:30:20+08:00

A small amount of coupling agent needs to be applied before each sensor installation. The purpose of the coupling agent is to prevent air between the sensor and the tank wall, since air will prevent the transmission of ultrasonic waves.

How do I get a level reading for my Gas Cylinder/Propane Bottle?2023-08-22T09:29:22+08:00

You’ll need a smartphone (ios or Android) and download SMART TANKS /EchoCheck app.

How does the device connect to the APP?2023-08-22T09:26:30+08:00

The sensor uses Bluetooth broadcast mode to communicate with the smartphone. When using the sensor for the first time, the user needs to turn on Bluetooth and the “SMART TANKS” app, then press the “SYNC” button on the back of the sensor for more than 5 seconds until the new tank information appears on the “SMART TANKS” app interface.

How many phones can one Gas Cylinder Level Sensor sensor be connected to?2023-08-11T16:29:31+08:00

Each sensor can connect to multiple phones simultaneously.

What size tank is Gas Cylinder Level Sensor suitable for?2026-10-06T19:36:43+08:00

Gas Cylinder Level Sensor can be applied to the following cylinders :5kg, 10kg, 15kg, 48kg, 50kg, 20lb, 30lb, 40lb, 100lb.

What is the measurement accuracy?2023-08-11T16:24:28+08:00

Measurement accuracy: 0.5%

What is the Bluetooth signal range on Gas Cylinder Level Sensor?2023-08-11T16:19:42+08:00

The Bluetooth signal range in open conditions is 150m; If installed at the center bottom of the tank, the Bluetooth signal range is 25m.

What is the protection level of the sensor? Is the sensor waterproof?2023-08-11T16:18:07+08:00

IP55

Is there a measurement blind spot?2023-08-11T16:16:26+08:00

Yes, the blind area is about 4cm, which means that the sensor can’t measure liquid levels below 4cm.

How to calibrate Gas Cylinder Level Sensor?2023-08-11T16:14:16+08:00

No calibration required.

What size tanks can be measured? Can larger tanks be measured?2023-08-11T16:10:02+08:00

The maximum measuring range of the sensor is 1.5m, which means that the height of the tank can’t exceed 1.5m. So you can measure up to 100lb/50KG of tanks.

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